We are just so relieve at my workplace particularly in my department because the finally change our POS. Lately it's not working very good and getting so slow in a busy day. First the sign pad was not working we call it in but it went down after 10minutes, then the whole thing including the receipt printer. Good thing they change it on time of our busiest day of the month.
I just learned that our company keeps a good amount of devices in stock to replace any damage ones. The technician told me that they always order online at PSOMicro.com, as a big store they need to stock up on these devices that is necessary in our business operation.